Legal
Privacy Policy
Effective date: January 1, 2025
The Prompt Powerhouse respects the privacy of every visitor and member. This policy describes how personal information is collected, stored, used, and protected across all layers of the institution.
1. Information We Collect
Account information: When you create an account, we collect your name, email address, and any other information you provide during the sign-up process.
Payment information: When you subscribe to the Library or purchase from the Archive, payment details are collected and processed through our payment provider. The Prompt Powerhouse does not store your full credit card or payment details on its own servers.
Usage information: We may collect basic usage data such as pages visited, features used, and general interaction patterns. This data is used to improve the service and is not sold to third parties.
2. How We Use Your Information
Your information is used to provide and maintain your account and membership, process payments, communicate with you regarding your account or the institution's services, improve the quality and functionality of the website and library, and respond to your support inquiries and complaints.
3. Information Sharing
The Prompt Powerhouse does not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances: with payment processors to complete transactions, with service providers who help operate the website (under strict confidentiality agreements), or when required by law or to protect the rights and safety of the institution and its users.
4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies
The website may use cookies and similar technologies to maintain session state, remember preferences, and improve your browsing experience. You may configure your browser to refuse cookies, though this may limit certain functionality.
6. Your Rights
You have the right to access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal information (subject to legal and operational requirements), and withdraw consent for optional data processing at any time.
7. Children's Privacy
The Prompt Powerhouse is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child, we will take steps to delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at [email protected].